Contact information

Contact Information

Effective date: July 16, 2026

If you need assistance, have questions about an order, or want to contact us regarding our products, policies, or services, you can reach us using the details below.

Store

Lumora Care — a digital library of guides on etiquette, communication and personal presence.

Get in touch

The fastest way to reach us is through our Contact page. A real person reads every message.

Support Hours

We respond as quickly as possible. Typical response time is 1–2 business days.

Customer Support

Please use our Contact page for help with any of the following:

  • order questions;
  • digital access or download issues;
  • refund requests;
  • privacy-related requests;
  • general customer support;
  • legal or policy-related enquiries.